Privacy Policy
Grindelwald Tours (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit [your website URL] (the “Site”) or book a walking tour with us. By using our Site, you agree to the practices described here.
1. Information We Collect
We may collect:
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Contact Information: name, email address, phone number, and any details you provide when booking a tour or contacting us.
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Booking Details: tour dates, group size, and any relevant preferences you share with us.
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Usage Data: your IP address, browser type, and how you interact with our Site.
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Cookies: small data files stored on your device to improve site performance and analyze traffic.
2. How We Use Your Information
We use the information we collect to:
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Process and confirm your walking tour bookings.
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Communicate with you about your booking or inquiries.
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Improve our services and website experience.
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Comply with legal or tax requirements.
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Send updates or promotional offers (only if you have opted in).
3. Cookies & Tracking Technologies
Our Site may use cookies for:
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Essential functions: ensuring the Site works properly.
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Analytics: understanding how visitors use our Site (e.g., through Google Analytics).
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Preferences: remembering your settings and improving your browsing experience.
You can manage or disable cookies through your browser settings, though some parts of the Site may not function correctly without them.
4. Sharing Your Information
We do not sell or trade your personal information. We may share data with:
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Service providers who support our Site or booking system (e.g., Wix, analytics providers, payment processors).
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Legal authorities if required by law.
5. Data Retention
We keep booking and contact details only as long as necessary to provide services and comply with legal obligations (for example, tax records).
6. Your Rights
Depending on your location (e.g., EU/UK GDPR, California CCPA), you may have the right to:
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Access, correct, or delete your personal data.
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Withdraw consent to our use of your information.
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Request a copy of the information we hold about you.
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Opt out of marketing communications.
To exercise these rights, please contact us at [your email address].
7. Third-Party Links
Our Site may link to external websites. We are not responsible for the privacy practices of those third parties.
8. Security
We use reasonable security measures to protect your information. However, no online system is 100% secure.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted here with a new “Effective Date.”
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Grindelwald Tours